Thank you Dr. Shaw
“Our experience at VERG has been, in a word, unique. Never in my life, whether at a veterinarian or a general practitioner, have I ever experienced the sort of care and understanding that we have experienced at VERG. Never before have I had a doctor listen to me the way that Dr. Shaw does, and by that I mean, carefully, intently and compassionately. (And believe me, she puts up with a lot of prattling on from yours truly.) I always feel that my words have been heard and my questions have been answered. And this is, for me at least, rare and invaluable.
The greatest thing about Dr. Shaw is her humanity. While Dr. Shaw’s expertise in internal medicine has been clearly demonstrated time and time again, what makes her (and Melinda) so truly special is her ability to engage not just as a doctor, but also as a human being – one who truly cares about Quint and his continued wellness. Her unflagging commitment to both Quint and our entire family has been both lifesaving and life-affirming. In short, we love her.
Frankly, the most memorable moments we have had at VERG are the two late nights we found ourselves fearful that we might lose our precious boy (our son). However, those less-than-pleasant memories have since been supplanted by the moment I relive each and every time I / we set foot / paw inside of VERG. And that is the way we are always met with smiles and warmth from the minute we enter until the moment we leave. The folks at VERG — from the front desk to the back rooms — have never made us feel anything but warm, welcome, and, well, one of them.
VERG has been a godsend for both Quint and his family. We love him so very much, and will forever be indebted to Dr. Shaw, Melinda, and all those at VERG for getting us to where we are today. The past year and a half has provided some of the most joyous and special moments of my life, and I firmly believe that we would never have had this time with him without the goodness and guidance of our team at VERG. We trust them implicitly.
Thank you, guys. You rule!”
Thank you Dr. Prata
“THANK YOU to Dr. Prata and the staff at VERG for taking great care of Carter. He's doing well… and can't wait to get those stitches out!”
Thank you VERG North
“Thank you from the Ewald's for making our babies, Rakkasan and Bethany, feel much better. All of the staff at VERG North was ABSOLUTELY wonderful and caring. You all went above and beyond to make both us and our dogs feel comfortable. We love you all!!”
—Elizabeth Gallagher Ewal
Our heartfelt thank you… VERG.
“On 8/8/12, we lost Gracie despite your ceaseless and remarkable efforts to help her.
Throughout the process, every option was explained to us and every implication was analyzed. The abilities of your stunning doctors and support staff were a life-saver for us as Gracie’s health problems multiplied and worsened. We were also deeply moved by the tenderness with which she was treated by everyone on every occasion when we brought her to VERG. As you took, and interpreted for us, the tests that showed there was no realistic avenue by which Gracie could be restored to a life with any quality, your staff enabled us to let Gracie go and forestall unnecessary suffering. In the end, after her protracted battle with kidney failure, we could not save Gracie, but she had 15 1/2 years of joyous life with us. (You also described extraordinary medical efforts that could have been made on her behalf with the likelihood of success for each clearly spelled out.)
The decision by us to set Gracie free was made knowingly in certain knowledge that it made sense and was, by any measure, an acceptable and compassionate choice. We offer unqualified thanks for your heroic work, with Gracie, and all the other sick animals who are fortunate enough to come through your doors.”
Very truly yours,
—Martha Rix, Ada Frumerman
One word to describe everyone at VERG: “saints”
“So, if I could only use one word to describe the doctors, techs, and staff at VERG, I would have to use "saints". These people have done so much for our family, I can't do it justice with a review.
Last Halloween, our beloved chihuahua Bodhi stopped being able to keep food or water down. We took him to our regular vet, and because of the results they found in the tests they ran, they recommended immediate emergency care. We rushed him to VERG where they stabilized him and started trying to figure out what was wrong. Over the next couple of days we would discover that he had a large growth in his stomach and he would surely die if it wasn't removed. While the surgery was intense and his odds for recovery not great, it was the only thing we could do. Everyone at VERG was really great at communicating all the potential complications and costs to help us make the right decision for our family.
After the surgery, Bodhi worked very hard for about a week and a half to recover, but he didn't make it. We were called late one night, and thankfully had the opportunity to get to the hospital and be with him as he passed. I swear, it was as hard on the people at VERG as it was on us. They knew how special he was and had really grown to love him. As his recovery time and care was extensive, the people at VERG went out of their way to make the costs manageable for us. They called whenever there was a change in his condition, and upon his passing they took really good care of us.
Just a couple of weeks ago our other dog had a stroke and we rushed him to VERG. Again, they took amazing care of us and our little guy, and I'm happy to report he is recovering well. These people aren't just some of the best vets you can find, they are also incredibly compassionate and do everything they can for the animals in their care, and their human companions.
If you find yourself needing to take your animals to VERG, they and you are in very good hands. I really can't say enough good things about them.”